Why choose ITY?

Optimize operating costs

  • Pioneering with all-inclusive, hassle-free calling services to help businesses save maximum costs
  • Calling services identified by brand are supported quickly and at the best price

Large system with diverse services

  • 7 main services and 10 additional services
  • The system is located in large data centers such as VNPT, FPT, CMC to ensure safety and 99.9% uptime.

Technical team

  • ITY owns over 50 veteran engineers and experts in the Contact Center field.
  • Always ready to wholeheartedly support all customers’ difficulties and questions 24/7, including holidays.

Professional service – fast

  • Initiate services quickly, saving a lot of time and effort for customers
  • Friendly, easy-to-use interface Supports free integration with all platforms

Outstanding service

YCALL

  • Manage human resource performance at a cost of only 24k/day with VietteL, Mobifone, Vinaphone networks
  • Free admin account with full recording features and detailed statistical reports
  • Provide API integration with CRM, ERP
  • Avoid locking numbers that interrupt the working process
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YCALL Service
VOICE BRANDNAME service

VOICE BRANDNAME

  • Support businesses to register and set up calls at the most optimal cost
  • Calling out by brand name helps businesses promote easily
  • No need to spend money to buy a nice sim number
  • Free admin account with full recording features and detailed statistical reports
  • Supports integration with CRM, ERP.
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AUTOCALL

  • Save 80% of costs thanks to 4-5 times more efficiency than one employee
  • Automatically retrieve large amounts of data, eliminating junk data
  • Connect with potential customers, direct customers to respond quickly
  • Call recording, detailed reports
  • Supports integration with CRM, ERP.
  • Free admin account with full recording features and detailed statistical reports
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AUTOCALL service

NUMBER 1800/1900

  • Increase professionalism when providing customer care
  • Unlimited incoming calls
  • Free admin account with full call recording features and detailed statistical reports
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Partners BG

Thank you more than 2000+ businesses for choosing ITY

Customer feedback

I am most satisfied with the application in sales training with ITY’s detailed, intelligent, and scientific reporting recording system. Compared to other call centers I have used, I rate ITY as superior in terms of stability and enthusiastic support for customer issues.

Ms. Ngan Ngo / CCO IELTS LangGo

Since the day the business scale expanded, he was forced to find a solution to optimize the time and operating costs of the Sales department. After researching and considering call center solutions, he chose the YCall call center because this package has no limit on calls, his staff can call to close deals “freely” without worrying about exceeding the company’s budget. In addition, leaders can also closely monitor the team thanks to the ITY admin account provided.

Mr. Tuan Nguyen / Operation Director

Using the ITY switchboard helps my company’s sales department save a lot of time in statistics and measuring the effectiveness of telesales staff. Thanks to the Call Recording feature, the company’s new Sales training process has become more streamlined and effective. In addition, it also helps me handle many “half-laughing, half-crying” situations with customers by listening to the recorded calls between Sales and customers.

Ms. Minh Anh Hoang / Sales manager

One of the best things about using ITY switchboard is that I can monitor the work of telesales staff thanks to real-time statistical reports and online status of staff. More importantly, I can listen to the sales call recording at any time to adjust the consulting method as well as increase the sales closing rate.

Mr. Nam Dang / Telesales manager

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