The 1800/1900 numbers are both licensed by the Ministry of Information and Communications. They are used for the purpose of providing value-added services on each call. Both numbers are only used to receive incoming calls and are not allowed to make outgoing calls. The features of the 1900 and 1800 numbers help businesses take better care of customers and compete better.
Businesses that own Hotline 1800/1900 will demonstrate professionalism in customer care.
With easy-to-remember numbers like 1900099985, it will be easy for customers to remember. Helping businesses penetrate deeper into the market.
Customers will trust more with businesses using 1800/1900 switchboards. Especially in the fields of finance, health care, education, etc.
Hotline number 1800/1900 has unlimited simultaneous calls thanks to the integration of IP switchboard system and Call Center customer care software. Switchboard 1800/1900 has the ability to record calls for the convenience of managers to monitor quality. Businesses only need to manage a single phone number.
| ĐNumber | 1800 | 1900 |
| Postage |
1800 switchboard is a toll-free switchboard for incoming calls in Vietnam. The fee for 1800 numbers is fixed and regulated by the Ministry of Information and Communications. This switchboard is used primarily for the Customer Service Center and free customer support. |
1900 switchboard is a consulting and sales switchboard in Vietnam. 1900 switchboard charges the caller. Effectively applied to sales departments, customer care, chain stores, corporate ticket offices and organizations. |
| Call charges |
Free for callers of 1800 hotline. Businesses registering for the 1800 switchboard number must pay all costs arising from all incoming calls. |
The caller must pay a fee depending on the rate specified by that number. Businesses registering for the 1900 number will enjoy a % discount from the 1900 switchboard provider. |
| Expense |
Initially, the company will charge an implementation fee (about 1,500,000 VND). Then there will be a monthly schedule including: |
There will be an initial implementation fee (which can be free up to 2,000,000 VND) and is usually 1,500,000 VND. Monthly fee includes: |
To register for the Voice Brandname service quickly and simply, you just need to contact ITY immediately.
You just need to register for the service and all procedures and system implementation will be done by ITY.
01
Register to close the number
02
Make a contract to rent ITY switchboard
03
Select terminal
